Duty to provide information according to §5 E-Commerce Act, §63 Trade, Commerce and Industry Regulation Act, §14 Company Code and duty to disclose according to §25 Media Act
SHOMUGO GmbH
Neubaugasse 24/1
A-8020 Graz
E-Mail: office@shomugo.com
Phone: +43 (0)316 39 55 30
UID-No: ATU78439245
Company register number: FN 582898d
Commercial register court: Regional court for ZRS Graz
Regulatory Authority: Magistrate of the city of Graz
Trade regulation information at www.ris.bka.gv.at
Trade regulations: https://www.ris.bka.gv.at/
Object of the company: Online trade, Online marketing, IT services
Managing director: Irena Kühn, bacc.ing.comp.
Company shares: Ronny Kühn (60 %), Irena Kühn, bacc.ing.comp. (40 %)
Please use our contact form if you want to get in touch with us.
We answer inquiries in German, English and Croatian.
You have temporary permission to send us unsolicited mail in the form of advertising of your products, cooperation requests or partnership requests. For this purpose, we have set up a separate e-mail box, which you can access at partner@shomugo.com. With this mailbox, a temporary consent of the recipient for the sending of information material is permitted until revocation. Any revocation will mean that no further mailings or contact may be made from the time of notification.
The protection of your personal data is of particular concern to us. For this reason, we process your data exclusively on the basis of the legal provisions (DSGVO, TKG 2003) and within the necessary framework. In our privacy policy, we inform you about the most important aspects of data processing within the framework of our website.
With regard to your data stored by us, you are generally entitled to the rights of information, correction, deletion, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or your data protection rights have otherwise been violated in any way, you can complain to the above e-mail address or to your data protection authority.
Participation in online dispute resolution according to the AStG and the ODR Regulation.
Consumers have the option of submitting complaints directly to our above e-mail or postal address or via an online dispute resolution platform. We would like to inform you about this in accordance with the Alternative Dispute Resolution Act (AStG) and the EU Online Dispute Resolution Regulation (ODR Regulation).
Furthermore, we would like to point out that participation in an online dispute resolution platform is not mandatory, but merely voluntary. However, since we are convinced that disputes are not useful for either party and we strive to find solutions, we offer the following platforms for you to report:
The first European marketplace with its own Brand Stores
By the end of 2022, the first multichannel shop was launched online, allowing you to sell products and services not only in your own online store but also on the country-specific marketplace and in a physical store. No complicated management or additional add-ons or maintenance costs required. A new milestone in e-commerce. Start for free now with your own Brand Store.
Verified and controlled Brand Stores
A secure shopping experience is a top priority at SHOMUGO and for the participating merchants. All Brand Stores are verified and regularly monitored. This is not only an internal quality criterion but also a promise to our customers. For a safe shopping experience around the clock.
Local to global offerings
On the respective country-specific SHOMUGO marketplace, you will only find merchants from your country. This allows you to actively search for local offers and actively support the domestic economy. For European offers, visit our European marketplace at shomugo.com.
Honest and verified customer reviews
Customer reviews can only be written on SHOMUGO if the product has actually been purchased by the buyer. This results in fewer but more valuable and helpful reviews than on other shopping platforms. Additionally, on SHOMUGO, merchants can respond to reviews and resolve any misunderstandings along the way.
One customer account for countless shops
At SHOMUGO, there is only one customer account for all marketplaces and participating Brand Stores. Manage your orders, wishlists, comparison lists, return requests, and shipping addresses with just one login and enjoy countless benefits. Become part of the SHOMUGO family today and experience the online shopping experience in a whole new way.
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